How energy-efficient are your IGBT induction furnaces? +
Our IGBT furnaces improve energy efficiency by 10–20% compared to traditional SCR furnaces, saving over 100 kWh per ton of molten metal. This translates to significant reductions in electricity costs over the equipment's 7–8 year lifespan.
What metals can your furnaces melt? +
Our furnaces are suitable for melting steel, cast iron, stainless steel, copper, brass, bronze, aluminum, zinc, gold, silver, and various special alloys. We configure each furnace specifically for the intended metal to optimize performance.
What is the minimum order and delivery time? +
We accept single-unit orders. Standard delivery time is 25–45 days after order confirmation and deposit receipt, depending on configuration complexity. Custom furnaces may require 45–60 days.
Do you offer installation support for overseas customers? +
Yes. We provide comprehensive installation manuals in English, detailed video guidance, and remote commissioning support via video call. For large projects, we can arrange for our engineers to travel to your site.
What voltage and frequency options are available? +
We can configure equipment for 380V, 415V, 440V, 660V, and other voltages on request. Both 50Hz and 60Hz power supply frequencies are available. Please specify your local grid conditions when requesting a quote.
What warranty and after-sales support do you provide? +
All equipment carries a 12-month warranty covering manufacturing defects. We maintain a full spare parts inventory for fast dispatch. Our technical team provides remote fault diagnosis and troubleshooting support throughout the equipment's operational life.
Can the furnace be customized for special requirements? +
Absolutely. We offer full customization of capacity, power output, control systems, safety features, and auxiliary equipment. We also design furnaces for vacuum environments, special atmospheres, and unusual metal types.
What payment terms and shipping methods do you offer? +
We accept T/T (30% deposit, 70% before shipment), L/C at sight, and Western Union for small orders. We ship via sea freight (FCL/LCL) or air freight. We can quote on FOB, CIF, or DAP terms. Standard wooden crate packaging with fumigation certificate (ISPM15) included.
